Good communication and customer service is an essential skill for front line staff to develop.
By training your staff in customer service and communicating, you will equip them with the skills and know-how to drive customer loyalty.
This FREE, three-day, accredited programme is designed for anyone in your business that regularly communicates with customers and wants to develop skills to bring repeat business to your company.
Delivered in Hastings or call us on 01424 237 237 to book dates to deliver to your workforce at your premises.
Accredited EdExcel Units (Level 3):
A taste of what’s covered:
Next course dates: