Customer Service Representative
Agency , Bexhill
Salary: £17,170 p/a
Hours: Full time
Closing date: 31/12/2018
We are currently recruiting for a Customer Service Representative to work in a contact centre based in Bexhill.
This will be a full-time position, Monday to Friday, on a 6-month fixed term contract (potential to go permanent).
- You will be providing exceptional service to new customers looking to buy an insurance policy, helping to shape their policy to meet their insurance needs as well as dealing with queries from existing customers.
- Your responsibilities will range from explaining policies, changing drivers on a policy to taking a payment.
- The role can be challenging, with targets to meet, and you will be trained to take a variety of calls across the customer life cycle; from sales, customer service and renewals.
- Have experience in delivering amazing customer service with 6 months experience.
- Are comfortable in talking to people over the phone, with the ability to easily build rapport with customers.
- Have strong active listening skills.
- Enjoy working in a fast paced environment.
- Are motivated to reach targets.
- Have experience and are comfortable with using a PC and keyboard.
No insurance experience is necessary.
Many company benefits including 25 days holiday plus bank holidays (pro-rata).
Please apply today if you are interested.