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Customer Service Training

Get into Retail

Wk 1 - Mon, Tue, Wed, Thu, Fri. Wk 2 - Mon, Tue | 9:30am - 15:30pm

Course outline

This course has been designed with industry experts to ensure the content matches what is needed and valued by today’s employment market.

What will you learn?
  • An introduction to working in Retail
  • The Customer Service Experience and creating a good impression on customers
  • Effective communication and team work in retail
  • Next steps and the local job market for Retail
  • Working with numbers, using measures, understanding shapes and calculating space and handling data.
  • Level 1 Award in Employability for Retail
  • Maths Functional Skills (on the first day you will complete a short Maths exam)


Start date: 29 Oct 2018

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