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Customer Service Training

Get into Retail

Wk 1 - Tue, Wed, Thu, Fri. Wk 2 - Mon, Tue, Wed | 9:30am - 15:30 pm

Course outline

This course has been designed with industry experts to ensure the content matches what is needed and valued by today’s employment market.

What will you learn?

  • An introduction to working in Retail
  • The Customer Service Experience and creating a good impression on customers
  • Effective communication and team work in retail
  • Next steps and the local job market for Retail
  • Working with numbers, using measures, understanding shapes and calculating space and handling data.
  • Level 1 Award in Employability for Retail
  • Maths Functional Skills (on the first day you will complete a short Maths exam)
Additional information

On the first day of the course you will complete the enrolment paperwork. You will need to supply any ID or eligibility evidence in advance of starting the course.

Start date: 25 Sep 2018

Book your place

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