This Call Centre course has been designed with input from a leading call centre company in the region. This means the skills you learn will be relevant to modern day call centres – making you more employable and developing characteristics employers look for in their new recruits. The course includes:
You will also gain a Level 2 City and Guilds Certificate in Call Centre Operations and a Level 1 in IT.
After successfully completing the course you will be fast-tracked to an interview with one of the largest contact centre employer in the area.
Start date: 5 Feb 2018